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CONFLICT WITHOUT CHAOS, ROBERT 'BOB' GREENWALD'S BOOK ON CONFLICT RESOLUTION INITIATIVES THROUGH A FIRSTHAND ACCOUNT OF THE NATION'S CIVIL RIGHTS STRUGGLES DURING THE SIXTIES & SEVENTIES NC Author Bob Greenwald's book on alternative conflict resolution with mediation guidelines & resources.
 
 
A Look Back at Conflict Intervention Initiatives
During the Nation's Early Civil Rights Era
 
Bob Greenwald
 

More About the Book
Conflict Without Chaos

A Look Back at Conflict Intervention Initiatives During the Civil Rights Era

Conflict Without Chaos demonstrates proven methods and strategies for intervening in disputes and provides alternatives for moderating tensions and avoiding hostile confrontation through negotiation. It examines dysfunctional group relationships that affect peace among nations. The book overviews the Community Relations Service (CRS) of the U.S. Department of Justice, the agency that facilitated the author's career as a third-party intervener.

Dispute Resolution Strategies for Community / Institutional Conflicts
The book explores a form of structured communication designed to help moderate often faulty opposing perceptions and prejudicial positions. It provides insights into the effective functioning of the neutral intermediary and presents guidelines to navigate the mediation process.

Maxims of mediation, definition of terms, illustrated field activity, essentials of the neutrality role and use of outside resources during negotiations are also included in the book

Mediation Guidelines and Resources
The mediation guidelines contained in the book include pre-mediation preparation, joint session negotiations, resolution tools, and post-mediation follow-up. Comprehensive corroborating information, a list of degree and certification programs in mediation, conflict resolution, and peacemaking, plus non-academic resources relating to dispute settlement training, education and services.

Honorable Frank G. Evans Foreword >

Excerpts from the book, Conflict Without Chaos >

Annotated Chapter Contents >

A Conflict Perspective

The Shape Of Mediation: A Federal Model

Mediation Guidelines (Part I) – Before Coming to the Table

Mediation Guidelines (Part 2) – Joint Negotiations and Resolution Tools

Inmate Allegations/Louisiana State Penitentiary at Angola

Inmate Allegations/Jefferson Parish Jail, Louisiana and Further Commentary on Selected State Prison Cases

School Desegregation/Little Rock, Arkansas

Police Abuse Allegations/Port Arthur, Texas

Police-Community Relations/Statewide, Texas

Student Boycott Of Public Schools/Crystal City, Texas

A Dispute Settlement Center In Dallas, Texas

The Neutral Intermediary as a Fact-Finder

A Retrospective on The Climate Of Race Relations In Dallas, Texas

10 Reasons To Buy The Book
  continued . . .
5. Learn how a neutral intermediary can function effectively;
6. Explore a form of structured communication designed to enhance accommodation and moderate the positions of opposing interests;
7. For students, teachers, trainers and researchers engaged in the conflict resolution genre or in communication methodology, this is a worthy text or reference source;
8. Trace the preparation required to overcome stereotypes and misplaced perceptions among class and social groupings unaccustomed to engaging in constructive dialogue;
9. Learn about a little known federal agency that pioneered in bringing about a significant degree of interracial/interethnic equity during the formative decades of intense civil rights struggle; and
10. Access comprehensive corroborating information, lists of academic institutions offering degree or certification programs in mediation, conflict resolution, and peacemaking, plus non-academic resources relating to dispute settlement training, education and services.
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To Review the Book
Inquire at your local library for collection availability or acquisition status.  Book vendors, trainers and academic instructors in conflict resolution, communication, peace studies and related subjects may be eligible for provisional review copies from the publisher.
 

©Copyright 2008 Bob Greenwald

Conflict Without Chaos:
A Look Back at Conflict Intervention Initiatives
During the Nation's Early Civil Rights Era

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